Shipping Labels
A label is the physical contract on the carton. The tracking number on it is the only number scans, claims, and invoices should use. This list shows labels created in this browser during this session of work. An account list, when you sign in, shows every label billed to that account.
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Reprint, void, and duplicates
Reprint the same tracking number if the first print jammed. Do not print a second new label for the same carton; that creates two contracts and two possible invoices. If you no longer need a label and the carton was never tendered, void it from the account tools so it does not stay as an open shipment. A void after the first scan is not possible; that carton is already in the network.
Thermal printers use 4×6 stock. Laser printers use a Vandelta laser template. Do not tape over the barcode. Do not photocopy a label for a second carton.
From label to invoice
Billing uses the tracking number, the measured weight, and the accessorials that applied. You can match a line on Billing and Invoices to this list. Returns use a different tracking number; they appear as type Return when created from the Returns tool.