Delivery Solutions
Last-mile programs for retailers: a delivery window, a pickup point, or a store handoff. Tracking can show the retailer name at the door.
The Last Mile Is a Program, Not a One-Off Label
Delivery Solutions is for retailers that need the same window rules, pickup-point network, and exception handling on every order. Outbound still uses Vandelta Ground, Express, or fulfillment inventory. The last mile follows the program you contracted.
Buyers pick a window at checkout or a pickup point after the first attempt. Failed deliveries do not automatically return to the origin dock the same day.
Warehousing and Fulfillment
How an Order Reaches the Buyer
01
Fulfill or tender
Pick from a Vandelta building or tender labeled cartons at your dock before cutoff.
02
Window or pickup point
The buyer keeps the checkout window or redirects to a listed pickup point after a missed attempt.
03
Scan at the door or counter
Delivery or hold-for-pickup closes the order. Exceptions post to the same tracking number.
Program Choices
- Appointment delivery
- A dated window at checkout. Missed windows reschedule; they do not upgrade to Express Overnight.
- Pickup points
- Hold at a listed location after an attempt, or as the original destination when the buyer selects it.
- Store handoff
- Buy online, collect in store. Inventory must sit in that store or a nearby fulfillment building.
Related: Happy Returns · Roadie · Shipping for E-commerce · Warehousing and Fulfillment
Set Last-Mile Rules Before Peak
Sales maps windows, pickup points, and which parcel services feed the program.